In an Active Emergency?
Call 911 immediately. EmergencyOne is a reporting and documentation tool — physical emergency response requires a direct call to your local fire station or emergency services.
🗂️ Browse by Topic
Reporting a Fire
Learn how to quickly submit an emergency report with accurate location and severity details to get help fast.
Account Management
How to create, update, and manage your account, including profile settings and contact information.
Filing a Report
Step-by-step guide to using the detailed incident report form, including attaching photos and videos.
Incident Map
How to view and navigate the live incident map to see active reports in your area.
Safety Tips
Browse our library of fire prevention, detection, and emergency response safety guides.
Admin Tools
For admin users: how to manage users, view dashboard statistics, and handle incident reports.
📋 How to Report a Fire — Step by Step
Log In to Your Account
Go to the homepage and click Login. Enter your email and password to access your account.
Press the Red Emergency Button
On the homepage, click the large glowing red "REPORT FIRE NOW" button to open the emergency report form.
Fill in Your Details
Your name and contact number may be pre-filled. Confirm they are correct or update them.
Enter the Emergency Location
Provide the full address or describe the nearest landmark as clearly as possible.
Select Type and Severity
Choose the type of emergency (Building Fire, Gas Leak, etc.) and rate the severity from Low to Critical.
Describe the Situation and Submit
Add a brief description of what's happening, then click Submit Report. Your report is sent immediately.
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Our support team is available Monday to Friday, 8AM–6PM. We'll get back to you within 24 hours.
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